Since launching our endpoints to retrieve and list disputes, many of you have integrated them to monitor chargebacks. Today, we're taking the next step by releasing the features you've asked for: the power to act on those disputes directly through the Merchant API.
Previously, after identifying a dispute, you had to switch to a dashboard to resolve it. With today's release, you can manage the entire lifecycle programmatically.
New capabilities now available
- Accept a dispute: For cases you don't contest, you can now accept the dispute via the API to resolve it faster.
- Upload evidence: Seamlessly upload supporting documents (PDF, PNG, JPEG) required for a challenge.
- Challenge a dispute: Programmatically challenge a dispute and submit your evidence files to build your case.
These additions transform our Disputes API from a monitoring tool into a complete management solution, enabling you to build faster, more efficient, and fully automated dispute-handling processes.
Ready to upgrade your workflow? Dive into our updated Developer Portal to explore the new accept, challenge, and upload endpoints.