Hardware settings

The Hardware settings allow you to connect and manage essential devices like card readers and printers.

• Card Reader: Pair your card reader to enable smooth payment processing.
• Printers: Connect receipt printers for printing tickets, customer receipts, or merchant copies.

These settings ensure your hardware is properly configured for smooth operations during transactions.

Revolut Reader​

Before you start, make sure:

• the card reader is turned on and not connected to another device
• Bluetooth is enabled on your iPhone

Connect Revolut Reader​

To pair the Revolut Reader with your POS iPhone app:

1. Navigate to More > Hardware menu.
2. Tap Scan and select Revolut Reader.
3. Choose the correct reader by matching the 3 digits displayed on the app with the 3 digits on the back of your terminal.
4. Follow the on-screen instructions to complete the process.

Confirm the connection​

The icon next to the Revolut Reader in the app indicates that the device is successfully connected and ready to use.

Printers​

Setting up printers in the Revolut POS iOS app allows you to seamlessly print receipts and kitchen orders directly from your device.

Supported printers​

The following printer models are supported:

• Star TSP 100 III - TSP 143
• Epson TM-m30III

How to choose the right printer​

The printer you need depends on your business setup:

• USB: A printer that connects only to one device via a USB cable, suitable for printing customer receipts. In addition, a USB printer requires a USB-A to USBC-C adapter to connect to the iPad.
• Bluetooth: A printer that connects only to one device via Bluetooth, suitable for printing customer receipts and an awesome option if you don't want to deal with cables. You can also use it to print kitchen tickets but not recommended (kitchen could be far from the device, bluetooth connection can become unstable).
• LAN: A printer that connects to multiple devices but has to be plugged into a router with an ethernet cable, providing a more stable connection. Suitable for kitchen printers.
• Wi-Fi (WLAN): A printer that connects to multiple devices, and doesn't have to be connected with a cable to the router. Connection can be less stable as on the LAN. Suitable for kitchen printers.

Setting up printers​

This section provides detailed instructions for setting up Star and Epson printers. Once your printer is set up and connected, you can proceed to configure it in the POS app.

Star printers​

Star TSP 100 III - TSP 143

Star bluetooth printer

Connect:

1. Turn on Bluetooth in your iPad's settings.
2. Pair your printer by selecting it from the list of available Bluetooth devices.
3. In the POS app, go to Settings > Printer settings.
4. Tap Search for printers and select your printer.
5. Tap Enable printer to complete the connection.

Star wireless printer

Connect:

1. Turn off the printer using the power switch on the left side.
2. While the printer is off, press and hold the FEED button.
3. While holding FEED, turn the printer on.
4. The printer will print a configuration report. Ensure Network Mode says Access Point Mode. If not, reset the printer's network settings and try again.
5. Note the SSID and IP Address from the printed report.
6. Follow the printer's instructions to log into the printer's web configuration page using the noted IP address.
7. Configure wireless LAN settings to connect your printer to your Wi-Fi network.
8. After the printer restarts and prints a new network configuration receipt, ensure the IP address is not 0.0.0.0.
9. In the POS app, go to Settings > Printer settings and tap Search for printers.
10. Select and enable your printer.

Epson Printers​

Epson TM-m30III

Basic setup

1. Unbox the printer and remove the covers.
2. Connect the power cable and any other required cables (USB, Ethernet, or for Bluetooth/Wi-Fi).
3. Replace the covers and power on the printer.
4. Load the paper roll (80x80) as instructed and close the printer door.
5. Pull a little excess paper past the printer door and then close the printer.
6. Tear off the excess paper.

Epson bluetooth printer

How to connect via bluetooth

1. Put the printer into Bluetooth pairing mode by holding the Feed button as instructed by the printer's manual until it prints configuration instructions.
2. Follow the printed instructions to enter pairing mode. The Bluetooth LED will flash.
3. On your iPad, turn on Bluetooth and pair the printer.
4. In the POS app, go to Settings > Printer settings, tap Search for printers, select the printer, and tap Enable printer.

Epson wireless printer

How to connect via WiFi

1. Follow the instructions for connecting the TM-m30III via Wi-Fi as provided in the manufacturer's guide.
2. If you cannot find the printer in the POS app, use the Epson TM Utility app to verify connectivity.
   • If the printer is not discoverable in the TM Utility, the issue may be with the printer.
   • If it's discoverable in the TM Utility but not in the POS, the issue may be with the connection to the POS.

Connect printers​

This section provides detailed instructions for setting up Star and Epson printers. Once your printer is set up and connected, you can proceed to configure it in the POS app.

Star printers (ex: Star TSP 100 III - TSP 143)​

Pair via bluetooth:

1. Turn on Bluetooth in your iPhone's settings.
2. Pair your printer by selecting it from the list of available Bluetooth devices.
3. Navigate to More > Hardware.
4. Tap Scan > Printer and select your printer.
5. Tap Enable printer to complete the connection.

Pair via wireless:

1. Turn off the printer using the power switch on the left side.
2. While the printer is off, press and hold the FEED button.
3. While holding FEED, turn on the printer.
4. The printer will print a configuration report. Ensure Network Mode says Access Point Mode. If not, reset the printer's network settings and try again.
5. Note the SSID and IP Address from the printed report.
6. Follow the printer's instructions to log into the printer's web configuration page using the noted IP address.
7. Configure wireless LAN settings to connect your printer to your Wi-Fi network.
8. After the printer restarts and prints a new network configuration receipt, ensure the IP address is not 0.0.0.0.
9. To connect printers, navigate to More > Hardware.
10. Tap Scan and select Printers.
11. Choose your printer and tap Enable printer to complete the connection.

Epson Printers (ex: Epson TM-m30III)​

Preparation

1. Unbox the printer and remove the covers.
2. Connect the power cable and any necessary cables (USB, Ethernet, Bluetooth, or Wi-Fi).
3. Replace the covers, power on the printer, and load the 80x80 paper roll as instructed.
4. Close the printer door, pull out a bit of excess paper, and tear it off.

Pair via Bluetooth

How to connect via bluetooth

1. Put the printer into Bluetooth pairing mode by holding the Feed button as instructed by the printer's manual until it prints configuration instructions.
2. Follow the printed instructions to enter pairing mode, indicated by the Bluetooth LED flashing.
3. On your iPhone, turn on Bluetooth and pair the printer.
4. Navigate to More > Hardware and tap Scan > Printers.
5. Select the printer, and tap Enable printer.

Pair via Wireless

How to connect via WiFi

1. Follow the instructions for connecting the Epson via Wi-Fi as provided in the manufacturer's guide.
2. If you cannot find the printer in the POS app, use the Epson TM Utility app, to verify connectivity:
   • If the printer is not discoverable in the TM Utility app, the issue may be with the printer.
   • If it's discoverable in the TM Utility app but not in the POS, the issue may be with the connection to the POS.

Configure your printers​

You can adjust your printer settings to ensure each printer is tailored to your needs. Whether it's printing customer receipts, station tickets for specific sections, kitchen notes, sales reports, or triggering a kitchen buzzer, these options help streamline your workflow and enhance efficiency in your operations.

1. Go to More > Hardware.

2. Tap next to the printer to access its settings:

   • Customer receipts: Enable this and set the number of copies to print receipt on every transaction automatically.
   • Station tickets: If you have table service with multiple floor sections, enable this and set the number of copies to select the specific category for this printer (e.g., a kitchen printer only prints food orders).
   • Kitchen notes: Enable this and set the number of copies to print kitchen notes on this printer.
   • Reports: Enable this and set the number of copies to print sales reports from the Reports menu.
   • Trigger kitchen buzzer: Enable this to activate the buzzer to alert the kitchen when a new order is sent.
   • Open cash drawer: Enable this to automatically opens the cash drawer when printing a receipt.

3. Tap Print test receipt and Open cash drawer to ensure the printer is functioning correctly.

4. Tap Disable printer to temporarily disable the printer without removing it from the app, or Forget printer to permanently remove the printer from the system.